Security & Privacy

How HIVA protects healthcare data with enterprise-grade security, NDPR compliance, and privacy-first architecture.

HIVA is built from the ground up with healthcare data security as a core principle. We understand the sensitivity of health information and maintain the highest standards of data protection, aligned with Nigerian and international regulations.

Data Encryption

  • AES-256 encryption for all data at rest
  • TLS 1.3 for all data in transit
  • End-to-end encryption for sensitive health records
  • Encrypted database backups with automated key rotation

NDPR Compliance

  • Full compliance with Nigeria Data Protection Regulation (NDPR) 2023
  • Data Processing Impact Assessments (DPIA) conducted regularly
  • Consent management and data subject rights enforcement
  • Data Protection Officer (DPO) oversight and governance
  • Lawful basis for processing documented for all data categories

Access Control

  • Role-Based Access Control (RBAC) with granular permissions
  • Multi-factor authentication (MFA) for admin accounts
  • API key management with scope-limited tokens
  • Session management with automatic timeout
  • Audit logging for all administrative actions

Infrastructure Security

  • SOC 2 Type II aligned infrastructure
  • Automated vulnerability scanning and patching
  • DDoS protection and rate limiting
  • Network segmentation and firewall policies
  • Regular penetration testing by third-party auditors

Data Handling & Privacy

  • Minimal data collection — only what is necessary for service delivery
  • Data anonymisation for analytics and reporting
  • Clear data retention policies with automated deletion schedules
  • No sale or sharing of health data with third parties
  • Patient data isolation between tenants (multi-tenant architecture)

Compliance & Standards

  • NHIA guidelines alignment for health data handling
  • ISO 27001 information security management alignment
  • Regular compliance audits and documentation
  • Incident response plan with 24-hour notification window
  • Data breach notification procedures per NDPR requirements